Jul 2, 2020

Reeling from the shock you got from your Meralco bill? You won’t need to worry about being disconnected as you catch up to your payments, as the utility service provider has just extended their “no power disconnection” period to Sept. 30.

During the House energy committee hearing on the sudden surge of electric bills, Meralco CEO Ray Espinosa and first vice president Victor Genuino stated that they will not be disconnecting their services from customers who have yet to settle their bills during the enhanced community quarantine (ECQ).

Prior to this hearing, Meralco explained that the surge in billing may stem from our prolonged stay at home at electricity usage over quarantine. Previous billings from March to May have already been deducted, outlined under the “applied credits” section of the electric bill.

Meralco spokesperson Joe Zaldarriaga responded to public outrage by saying they are only charging consumers for actual usage based on actual meter readings in response to public outrage. Genuino also confirmed that they have discontinued the delivery of estimated billings from May 15 onwards. 

Based on their advisory, current bills can be paid in installments for four or six months depending on your February consumption at zero interest.

 

Header photo by Inquirer.net

Get more stories like this by subscribing to our weekly newsletter here.

Read more:

@Meralco, we just want to know why our bills are so high. Pls explain to the Senate

This is how Meralco will compute your electricity bill during the COVID-19 lockdown

Meralco to refund customers for bills paid in excess during quarantine

TAGS: bill surge electric bill electricity bill electricity consumption Meralco meralco bill meralco no disconnection period no disconnection period nolisoli