Good news: Meralco’s “no power disconnection” period was just extended
Meralco's execs assured customers who have yet to settle bills that they will not be disconnected from their services until the end of September
Jul 2, 2020
Reeling from the shock you got from your Meralco bill? You won’t need to worry about being disconnected as you catch up to your payments, as the utility service provider has just extended their “no power disconnection” period to Sept. 30.
During the House energy committee hearing on the sudden surge of electric bills, Meralco CEO Ray Espinosa and first vice president Victor Genuino stated that they will not be disconnecting their services from customers who have yet to settle their bills during the enhanced community quarantine (ECQ).
Prior to this hearing, Meralco explained that the surge in billing may stem from our prolonged stay at home at electricity usage over quarantine. Previous billings from March to May have already been deducted, outlined under the “applied credits” section of the electric bill.
Meralco spokesperson Joe Zaldarriaga responded to public outrage by saying they are only charging consumers for actual usage based on actual meter readings in response to public outrage. Genuino also confirmed that they have discontinued the delivery of estimated billings from May 15 onwards.
Based on their advisory, current bills can be paid in installments for four or six months depending on your February consumption at zero interest.
Header photo by Inquirer.net
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